Shipping Information
Orders typically ship 1 - 2 business days after they are placed. We don’t ship on non-business days or holidays. After a holiday weekend, sale, or a new product launch, our team may need a couple extra days to catch up on packing.
USPS SHIPPING TIMEFRAMES
USPS Ground Advantage 2-5 Business Days*
Priority Mail 2-3 Business Days*
*Delivery dates are estimates, not guarantees! Global emergencies, national emergencies, holidays, seasonal weather events, supply chain disruptions, and industry labor shortages may cause shipping delays. We apologize for the inconvenience, and we appreciate your patience!
SHIPPING RATES (USPS Ground Advantage):
| Orders Under $75 | $5-$11 |
| Orders Over $75 | FREE SHIPPING |
HOW DO I TRACK MY ORDER?
As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the carrier's website. If you still have questions, feel free to contact us at bark@outbackhound.com
DUTIES/TAXES/CUSTOMS FEES:
Outback Hound does not collect VAT, duties, customs or taxes, and we cannot predict what your particular charges may be. VAT, duties, customs or taxes are not included in the product price or shipping cost, and charges due upon delivery are the buyer's responsibility. If you’d like to determine whether there will be additional costs, please reach out to your country's customs office before placing an order.