What countries do we ship to? We ship to dogs worldwide. 

How long does it take to ship?  Orders are processed and typically ship 1 - 2 business days after they are placed. We don’t ship on non-business days or holidays. After a holiday weekend, sale, or a new product launch, our team may need a couple extra days to catch up on packing.

USPS Shipping Timeframes: Please allow up to 5 business days for orders in the US. For international orders allow between 7-21 business days. Customs times may vary in your country. If you don't receive your order within 21 days please email us at bark@outbackhound.com

Do we offer wholesale opportunities? Yes, absolutely! We cater to small MOQs and love supporting independent retailers. If you are interested in wholesale opportunities, please see our "Become A Retailer" page located on our main menu or you can email us at bark@outbackhound.com.

Do we offer a warranty? We back all of our products with a lifetime warranty - as long as you use our gear for their intended use. Our lifetime warranty covers all manufacturing defects. Please review the conditions below before submitting your request.

Our lifetime warranty does not cover the following:

• Damage caused by chewing, improper care, improper use or storage, cleaning, accidents, minimal wear and tear or product modifications
• Products acquired from aftermarket sources, unauthorized resellers or private sellers such as eBay, Facebook Marketplace, Craigslist, etc.
• Improper fit - Pups are all different shapes and sizes; if it is not a good fit please initiate a return or exchange within 30 days of receiving and in brand new condition.

Please send us an email with photos and a detailed description of product damage to Bark@outbackhound.com. Allow 2-3 business days for our customer service team to review and get back to you.